Recent Posts

3 Guidelines to Avoid Resistance to Change

People don’t resist change. Change is a normal and natural part of living. The only time you stop changing is when you’re dead. What people resist is having change imposed on them. Here are three guidelines to invite people to participate in the change process, and to...

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The Best Way to Listen

The most powerful gift you can give another is your undivided attention. When the best techniques don't work, simply close your mouth and pay attention. The best way to listen is with your mouth shut. This poem, written almost 50 years ago, is as relevant today as it...

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The 10 WORST Popular Leadership Quotes

Great leadership quotes inspire and guide us. They become part of our mainstream language and instilled in our culture. We accept them as a reflection of the ideal, aspire to live them and use them when teaching others about leadership. But sometimes a quote takes...

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How to Delegate Effectively and Minimize the Risk

Delegating is often one of the hardest things for a manager to do. You give away your authority to make decisions but are still responsible for the outcome if something goes wrong. Often managers don’t delegate because they hold one or more of these beliefs. Do any...

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