#Podcast Interview With Kevin Cashman on Leadership From the Inside Out
I thoroughly enjoyed this 20-minute podcast interview with Kevin Cashman, author of six books, including the pioneering book on how to grow the whole person to grow the whole leader, Leadership From the Inside Out. An Overview of What We Explored If we’re doing to...
Organizational culture polarities hold the key to a healthy culture
Too much of a good thing brings out its downside. Ever had too much team time? It makes you long for a solo vacation on a desert island. One of the best portrayals of “too much of a good thing” was in Black Mirror’s Nose Dive (Season 3). In what initially looks like a...
Four Types of Organizational Culture
There are many types of organizational culture. Some cultures are fun-loving (Zappos) while others are more staid and rule-bound (Bank of America). Some cultures are caring (Patagonia), while others are cold and impersonal (Best Buy). Organizational culture arises...
The New Face of Competition: The Role of Competition in Today’s World
It’s time to rethink the role of competition. The idea that "it’s a dog-eat-dog world" no longer holds true, and cut-throat competition doesn’t benefit anyone, including yourself. In business, the lines between competitors and customers have become increasingly...
How to Make an Effective Apology and Increase Trust
If you believe that a leader is supposed to always know what to do and always be right, what do you do when something goes wrong? Denying mistakes, avoiding talking about them, or blaming them on others is a surefire way to lose credibility. The good news is that when...
The 5 Levels of Trust
All relationships depend on a foundation of trust. There is a direct relationship between employee trust and performance. Customer trust is a key factor in decisions on purchases. And in our personal lives, friendships are built on trust and one of the biggest causes...
5 Things I Learned Writing a Novel That I Wish I’d Known as a CEO
Two days ago I published an interview with John Bell, former CEO of Nabob (acquired by Kraft) and recently published novelist, about his radical career change. During that interview I asked John if he would be willing to write a guest post for current leaders about...
From CEO to Novelist: A Case Study of Radical Career Change
I just started reading John Bell’s new novel The Circumstantial Enemy and don't want to put it down. Fortunately I’m traveling tomorrow and will have time to finish it on the plane. Can’t wait! I know John Bell as a leadership expert. By the age of 47, John had turned...
Set Goals for What Matters
Goals are powerful, especially if you choose only a few. A laundry list is almost impossible to stay focused on. But if you choose two or three realistic, specific goals, and write them down, you are likely to achieve them. But first, make sure you set goals for what...
Most Popular Blog Posts of 2017
My year-end review has become one of my favorite posts to write. I get to take a step back and reflect on the big picture – to identify my most popular blog posts of 2017, look for patterns, and see what I can learn. Here’s what I found: ➤ Over 30,000 views a month. ➤...
How to Deal With Colleagues Who Deny Reality
Guest Post by Gleb Tsipursky When was the last time a colleague said something so ridiculous that it made your jaw drop? From politics to science to business issues, there are times people’s beliefs are so out of touch with reality, we are astounded. Our typical...
The Risk When a Values-Driven Company Like Patagonia Takes a Stand
We don’t see many examples of companies taking a stand for their values. My own observation is that most companies are driven by profits, not values. Most leaders see values and profits as belonging to different realms - values on the “soft” side and profits on the...