How To Answer a Wake Up Call
Let's Stop Confusing Cooperation and Teamwork with Collaboration

Facing Adversity  Guest post by Steven Snyder

Leadership is often a struggle. Yet we can be brainwashed by western culture into thinking that struggle is inherently bad, a stigma that gets in the way when we find ourselves facing difficult or challenging times. Fears take over, leaving us embarrassed or ashamed, or even denying that a problem exists in the first place.

Something powerful happens when we defy cultural stereotypes and face struggle head on, embracing it as an art to be mastered.  New possibilities emerge, beginning with the awareness that our difficulties are actually a gateway to greater growth and learning.

From that moment of awareness comes positive action. We let go of old dysfunctional habits and healthier patterns emerge, more adaptive and aligned with our core purpose, values and vision.

Here are five ways to get started down this path:

  1. Adopt a growth mindset.  My friend and former Microsoft CFO Frank Gaudette (now deceased) used to say: “I reserve the right to wake up smarter every day.” When facing a new challenge, be honest with yourself about what new skills you need. Take the time to build them.
  2. Center your mind, body and spirit. Like the foundation under a building, you need a set of daily and weekly practices to anchor and steady you through turbulence and upheaval. Find the mix that works for you, whether it is exercise, prayer, journaling, being with nature, or meditation. Despite how busy you are, take the time to eat a healthy diet and get enough sleep. The more you nourish your body, the better it will work for you.
  3. Build your support community.  You can’t do it alone. You need people to help and guide you, and give you feedback when you veer off course. Your support team can include your family, friends, peers, coaches, mentors, and, if you are lucky, your boss. Consider starting a True North Group to create an ongoing support system.
  4. Overcome your blind spots.  We all have blind spots that can get us into trouble if we are not careful. A common one—I call it the Conflict Blind Spot—comes in the midst of intense conflict. Every interaction is interpreted through a distorted lens, further justifying that we are in the right and others are wrong. As conflict escalates it can undermine the very organizational mission we intend to serve. At the core of the Conflict Blind Spot lies fear or hurt; fear of an unknown or uncertain future, or hurt stemming from some past, even unrelated, trauma. By releasing these negative emotions you clear space for healing, self-forgiveness and compassion, opening new avenues to seek common ground.
  5. Recommit, pivot, or leap. During any struggle episode you ultimately face a choice. Do you recommit to previous goals, albeit with renewed vigor, a new attitude and newly acquired skills? Or do you pivot, slightly altering course, based on new understanding and awareness? Or is a more major step required—a bold leap into uncharted territory? The risks vary, as do the rewards. To choose the best path for you, search inward and ask yourself: which path is most consistent with your personal vision or mission statement? If you haven’t written one down yet, now may be good time to start.

All leaders face adversity. Exceptional leaders thrive in it.  As you move down the path toward struggle mastery, your leadership capability will improve and your journey will become more gratifying and fulfilling. Who knows? You may discover that today’s difficulties and challenges ultimately are revealed as gifts in disguise.

Leadership and the Art of StruggleSteven Snyder’s new book Leadership and the Art of Struggle has been called the “must read leadership book of the year.” Snyder was an early leader at Microsoft where he worked closely with Bill Gates. He was also CEO of publicly traded Net Perceptions. Snyder holds an MBA from the Harvard Business School and a Ph.D. in psychology from the University of Minnesota.  You can contact him at: or visit

Personal note from Jesse:  This week we are celebrating the official launch of Leadership and the Art of Struggle, one of this year’s most important leadership books.  It’s a must-read, not only for leaders, but for all of us! This insightful and practical book will guide you on a journey we all must take – learning how to navigate this complex world from a position of strength, not from a survival mentality. Keep your copy close at hand as you will refer to it often!

How To Answer a Wake Up Call
Let's Stop Confusing Cooperation and Teamwork with Collaboration

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