by Jesse Lyn Stoner | Attitudes and Mindset, Picture of the Future, Vision and Strategy |
It’s cold here. It’s been a week since we lost electric power in the small towns of central Connecticut. Last Saturday we were caught by a freak storm that dumped eight inches of heavy wet snow. The beautiful trees, still sporting their fall foliage, held the...
by Jesse Lyn Stoner | Attitudes and Mindset, Communication, Culture and Workplace Environment, Customer Relationship |
If you haven’t communicated with a client or colleague in another country recently, chances are you will do so soon. Technology and our global economy have shrunk our geographical boundaries. Developing a global customer-centered approach to communication is essential...
by Jesse Lyn Stoner | Attitudes and Mindset, Communication, Personal Effectiveness |
Fresh out of college, with a degree in special education, I was quite excited when I landed my first job as a teacher in an experimental program – a joint venture between New Mexico State University and the public schools. The program was housed on the university...
by Jesse Lyn Stoner | Attitudes and Mindset, Culture and Workplace Environment, High Performing Organizations |
In our studies of high performance organizations, (organizations that sustain high levels of productivity, profitability and employee satisfaction over time), my colleagues and I found that although these organizations have their own unique and distinct culture, four...
by Jesse Lyn Stoner | Attitudes and Mindset, Culture and Workplace Environment, Leadership, Team Effectiveness |
A few years ago, Frank, a senior leader, asked if I could run a training program to teach his people how to delegate better. When I asked him what problem the program would solve, he shared his frustration. Frank wanted his team to think together about where they were...
by Jesse Lyn Stoner | Attitudes and Mindset, Values, Vision and Strategy |
Learn from the past, plan for the future, and live in the present. How can you have a vision and live in the present? Shouldn’t you live for the future? The problem with living for the future is you lose the opportunity to enjoy each moment. And, the truth is,...
