by Jesse Lyn Stoner | Attitudes and Mindset, Culture and Workplace Environment, High Performing Organizations |
In our studies of high performance organizations, (organizations that sustain high levels of productivity, profitability and employee satisfaction over time), my colleagues and I found that although these organizations have their own unique and distinct culture, four...
by Jesse Lyn Stoner | Attitudes and Mindset, Culture and Workplace Environment, Leadership, Team Effectiveness |
A few years ago, Frank, a senior leader, asked if I could run a training program to teach his people how to delegate better. When I asked him what problem the program would solve, he shared his frustration. Frank wanted his team to think together about where they were...
by Jesse Lyn Stoner | Attitudes and Mindset, Collaboration, Culture and Workplace Environment |
Many years ago while working with the officers of a successful Fortune 500 company, during a break in a strategy session, Dan, the president requested of me half-jokingly, “no more ‘p’ words, Jesse.” I had never heard that term before. “What are ‘p’ words?” I asked....
by Jesse Lyn Stoner | Culture and Workplace Environment, Values |
It’s springtime in New England. The trees are beginning to bud and soon it will be time for my teenage son to start mowing the lawn again. I need to find a new tree service company. I fired my old one last summer. My son mows our lawn every week. The tree service...
by Jesse Lyn Stoner | Attitudes and Mindset, Culture and Workplace Environment, Purpose, Values |
Mary Parker Follett, often called “the prophet of management,” was wrong about one thing. Most of us still split our time between “working” and “providing service” to our communities and society. We do not see how our day-to-day work provides a great service to...