by Jesse Lyn Stoner | Communication |
The most powerful gift you can give another is your undivided attention. When the best techniques don’t work, simply close your mouth and pay attention. The best way to listen is with your mouth shut. This poem, written almost 50 years ago, is as relevant today...
by Jesse Lyn Stoner | Communication |
My friend Jake said, “When someone tells me about a problem, I used to try to help them solve it. But I’ve learned that simply listening can be more helpful than the best advice I might give.” Jake is not alone. Many of us equate listening with problem-solving, and we...
by Jesse Lyn Stoner | Communication |
The Internet has opened the door for cross-cultural communication. Where the United States was once isolated because of its size and location, you can now easily communicate with people in other countries, for work or networking, without having to leave home. If you...
by Jesse Lyn Stoner | Communication, Personal Effectiveness |
Did you ever have an important point to make that wasn’t heard or understood? What did you do? If you eventually gave up in frustration, you’re not unusual. When you have something important to say, a little preparation ahead of time can increase the...
by Jesse Lyn Stoner | Communication, Leadership, Purpose, Team Effectiveness |
I spent my 50th birthday at the most boring meeting of my life. At one point I had to pinch myself under the table to keep from falling asleep. I’ve attended a lot of meetings that are a waste of time – it’s part of my job. (I help teams improve their performance and...
by Jesse Lyn Stoner | Communication, Leading Change, Personal Effectiveness |
Have you ever tried changing a behavior and no one noticed you were different? It’s not uncommon. Jim was a “hands-on boss.” He had high standards and his team performed well. However, they depended on him for almost all decisions, and as a result he...
