by Chip R. Bell | Guest Post |
Guest post by Chip R. Bell When I was a teenager preparing to go out on a date or go out with friends, my dad would always say to me, “Son, don’t forget who you are and that we believe in you.” It was his way of grounding me in the rich legacy of a...
by Jesse Lyn Stoner | Culture and Workplace Environment, Customer Relationship, High Performing Organizations, Values |
What do Zappos, Ben and Jerry’s, and Southwest Airlines have in common? They are all financially successful, values-driven companies. A lot of companies claim to be values-driven. They publish their values and use them in marketing messages. However, this does not...