by Jesse Lyn Stoner | Picture of the Future, Purpose, Values, Vision and Strategy |
. . . .. .. What makes a vision work? Why do some visions galvanize people toward great achievement while others cause your eyes to glaze over? What all great visions have in common is they provide an answer to these three questions: 1) Destination: Where are we...
by Jesse Lyn Stoner | Culture and Workplace Environment, Customer Relationship, High Performing Organizations, Values |
What do Zappos, Ben and Jerry’s, and Southwest Airlines have in common? They are all financially successful, values-driven companies. A lot of companies claim to be values-driven. They publish their values and use them in marketing messages. However, this does not...
by Jesse Lyn Stoner | Team Effectiveness, Values |
It was quite a blow-up. Laura and Will each accused the other of violating one of the team’s core values – integrity. They each felt they had honored the value and the other person had disregarded it. People sure get mad when they feel someone has trampled on...
by Jesse Lyn Stoner | Culture and Workplace Environment, Values |
It’s springtime in New England. The trees are beginning to bud and soon it will be time for my teenage son to start mowing the lawn again. I need to find a new tree service company. I fired my old one last summer. My son mows our lawn every week. The tree service...
