The Best Way to Listen

The Best Way to Listen

The most powerful gift you can give another is your undivided attention. When the best techniques don’t work, simply close your mouth and pay attention. The best way to listen is with your mouth shut. This poem, written almost 50 years ago, is as relevant today...
How to REALLY Listen

How to REALLY Listen

My friend Jake said, “When someone tells me about a problem, I used to try to help them solve it. But I’ve learned that simply listening can be more helpful than the best advice I might give.” Jake is not alone. Many of us equate listening with problem-solving, and we...

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